ct778's Privacy Policy
Your personal information is our highest priority. ct778 stores the data you provide with the highest level of security and does not disclose it to any unauthorized party.
Introduction & Scope of Policy
This privacy policy applies to the ct778 platform. When you use ct778's website, mobile services, or any other digital channel, you agree to abide by the terms of this policy. This document tells you what information we collect, why we collect it, how we use it, and what measures we take to protect your data.
ct778 believes that user privacy is a fundamental right. We therefore commit that your information will never be sold to third parties and will not be used for any unnecessary purpose.
This policy may be updated from time to time. For any changes, we will publish the latest version on this page. We encourage you to visit this page regularly.
What Information We Collect
For the purposes of creating accounts, managing transactions, and providing services on ct778, we collect the following types of information:
Identity Information
Full name, date of birth, national identity card number (where required), email address, and mobile number. This information is used to verify accounts and ensure security.
Financial Information
Payment information required for transactions via bKash, Nagad, Rocket, or bank transfer. We do not store any complete card or bank account numbers.
Technical Information
IP address, browser type and version, operating system, device identifier, page visit time and type, and cookie-related data.
Activity Information
Play history on the platform, betting patterns, bonus usage records, and gaming preferences — this information helps us provide you with better service.
Communication Information
When you contact our support team via live chat or email, the content of that conversation is recorded for security and quality control purposes.
Voluntarily Provided Information
If you participate in a survey, respond to a promotional offer, or update your profile, any additional information provided at that time is also stored.
Purpose of Data Use
ct778 uses collected information only for the following legitimate purposes:
- Account Management & Verification: To create, maintain, and keep your account secure.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To ensure 24/7 assistance via live chat and email.
- Security & Fraud Prevention: To ensure platform security and identify suspicious activity.
- Responsible Gaming: To maintain a safe environment by monitoring user age and gaming behaviour.
- Service Improvement: To further develop the platform by analysing user experience.
- Relevant Communications: To send relevant offers and updates according to your preferences (only with your consent).
- Legal Compliance: To operate in accordance with applicable laws and regulations.
Data Sharing & Third Parties
ct778 never sells your personal information. However, in certain circumstances, limited information may be shared with trusted partners:
Payment Service Providers
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and approved banks. This process is conducted entirely through SSL encryption.
Technology Service Providers
There are contractual partnerships with trusted technology partners for platform operations. They may not use your information beyond their assigned tasks.
Legal Requirements
Information may be disclosed in the case of a court order, a lawful request from law enforcement, or where required by applicable law.
Fraud Prevention
Limited information may be shared with security agencies in the interest of preventing cybercrime or investigating fraud.
Cookies & Tracking Technologies
The ct778 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Necessary Cookies
These cookies ensure the core functionality of the site — such as maintaining login sessions, verifying security, and remembering your preferences. Without them, the site does not work properly.
Performance Cookies
These cookies help us understand how users interact with the site — which pages they spend the most time on, where issues arise, and so on. This information is analysed anonymously.
Your Controls
You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.
Data Security Measures
ct778 applies industry-standard security measures to protect your personal and financial information. The key components of our security framework are described below:
SSL Encryption
All data transfers are secured through SSL/TLS encryption technology. The padlock icon in your browser's address bar confirms that the connection is secure.
Access Controls
Only authorised staff can access your information, and only when required by their work. Every access is logged and reviewed regularly.
Regular Security Audits
Regular security tests are conducted on our systems. Any vulnerabilities are identified and resolved quickly so that your information remains protected at all times.
Please keep in mind, however, that no method on the internet is 100% secure. While we are committed to ensuring the highest level of protection, it is not possible to guarantee that a security breach can never occur. If you notice any suspicious activity, please contact us immediately.
Data Retention Period
ct778 retains your information only for as long as necessary. When determining retention periods, we consider the following:
Active Account Data
Your information is retained for the entire duration your account remains active. Even after an account is closed, certain legal and financial records are retained for a specified period.
Transaction Records
Financial transaction data is retained for the period required to meet legal obligations. These records serve to protect both you and ct778.
Data Deletion Requests
You may request deletion of your information at any time. However, due to legal obligations, certain data may need to be retained for a specified period. To submit a request, contact [email protected].
Your Rights & Controls
ct778 believes every user should have full control over their own information. Your rights are described in detail below:
Right to Access
You may request a copy of the information we hold about you at any time. We will provide this information within a reasonable time after the request.
Right to Correction
If any of your information is incorrect, you may request a correction. Keeping information accurate and up to date is important for both parties.
Right to Erasure
Where not subject to a legal obligation, you may request deletion of your information. In this case, we will begin the deletion process after closing your account.
Right to Opt Out of Marketing
You may stop receiving promotional messages at any time. This can be done by contacting the support team or by changing your settings.
Right to Object to Data Processing
In certain circumstances, you may object to the processing of your information. We will give your objection reasonable consideration.
Right to Lodge a Complaint
If you have any complaints regarding our privacy policy, contact us directly at [email protected]. We will make every effort to resolve your complaint promptly and effectively.
Protection of Minors
ct778 is a responsible platform. This site is for users aged 21 and above only. We do not knowingly collect personal information from any minor.
If we are informed that a minor has created an account, we will immediately close that account and delete all associated information. If you suspect that a minor is using this platform, please contact us.
Policy Changes & Updates
ct778 may revise this privacy policy from time to time due to business changes, technological developments, or legal requirements. For any significant changes, we will:
- Publish the updated version on this page.
- Send a notification by email to registered users if we consider it necessary.
- If you continue to use the platform after changes have been made, you will be considered to have agreed to the new policy.
The latest version of this policy will always be available on this page. We recommend bookmarking this page for regular review.
Questions about privacy? We're here to help.
Our support team is available 24/7 — assistance is available in both Bengali and English.
Log in to ct778Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, contact ct778 through the following:
Live Chat
Instant support is available 24/7 in both Bengali and English.
Email Support
[email protected] — send any privacy-related requests here.
After receiving your request or complaint, we will respond as quickly as possible. ct778 always operates on the principles of transparency and accountability.